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RELATED LEADERSHIP TOOLS
8.1 Conversations 9.5 Negotiation 13.1 Coaching
8.5 Metacommunicating 12.4 Feedback 13.6 Attribution Theory
8.7 Active Listening 12.7 Dealing with Conflict 15.4 Ladder of Inference
FOR FURTHER ASSISTANCE
Irvine, David. Simple Living in a Complex World: Balancing Life’s Achievements.RedStone Ventures Inc, 1997.
Purkey, William. Inviting School Success: A Self-Concept Approach to Teaching and Learning.Wadsworth, 1984.
Purkey, William. Self-Concept and School Achievement.Prentice Hall, 1970.
Wagner, Abe. The Transactional Manager: How to Solve People Problems with Transactional Analysis.Prentice Hall, 1981.
380 SECTION 12 TOOLS FORLEADINGRELATIONSHIPS
Confront
Conclude