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SECTION 13 TOOLS FORLEADINGPERFORMANCE 393
➠What data do we have to assess the
current situation (e.g., perceptions,
observations, assessments,
surveys)?
➠What data or information would
we like to have, and how would
this be helpful?
➠Are we on the same wavelength?
➠How easy or difficult do we find it
to discuss our genuine concerns?
➠What could we do differently to
enhance our ability to work togeth-
er?
➠Do I, as your coach, clearly under-
stand you and your issues?
➠Do we trust each other?
➠What does success look like for you
now and in the future?
➠What do you want to be
remembered for?
➠Who are your heroes?
➠Tell me about a time when you
were at your very best. What was it
like for you? What made it
possible?
➠What accomplishments are just
beyond your grasp?
➠How much risk are you willing to
tolerate?
➠What results and learning are
expected from each learning
experiment (action plans designed
to challenge the coachee)?
➠What support is needed between
coaching meetings?
➠What progress has been made since
coaching began?
➠What actions have resulted in the
most useful learning?
➠What risks have seemed
reasonable? Which have seemed
too demanding?
➠Is the coachee being both
supported and challenged?
➠In what ways has the coaching
relationship developed?
➠How will we wind down and
eventually end the coaching
relationship?
➠What support will be needed?
➠Where can the coachee continue to
get support and challenge in the
future?
1.2 Manage or Lead?
1.6 Boards of Play
13.5 Time Management
13.10 Careers
15.2 Emotional
Intelligence
8.1 Conversations
8.5 Metacommunicating
12.1 The Relationship
Bank
12.2 Trust
12.4 Feedback
14.4 Adult Learning
14.7 Personal Preferences
15.4 Ladder of Inference
1.5 Seven Habits
1.7 Results-Based
Leaders
3.1 Strategy
3.2 Sigmoid Curve
7.1 Problem Framing
13.10 Careers
15.5 Habits
1.6 Boards of Play
5.1 Change Equation
5.3 Change Readiness
5.8 Human Transitions
7.4 Polarities
14.6 Learning Styles
1.6 Boards of Play
3.2 Sigmoid Curve
12.7 Dealing with
Conflict
14.2 Rethinking Your
Thinking
14.3 Needs Analysis
14.6 Learning Styles
15.3 JoHari window
15.6 Defenses
9.10 Networking
13.2 High-Performers
14.1 Scarcity and
Abundance
15.2 Emotional
Intelligence
Assessing and
benchmarking
Establishing a
trusting
relationship
Clarifying what
is possible and
setting goals
Taking action
Taking stock and
staying on track
Ending coaching