Marketing Communications

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Marketing Communications


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Consumer Behaviour And Marketing Communication

Some categories of emotional motives are:

•    DESIRE TO BE DIFFERENT: such as a man who builds an ultra-modern house in a
remote village where traditional homes are predominant.
• DESIRE TO CONFORM: such as a teenage boy who wants a black leather jacket because
all his friends are wearing it.
• DESIRE TO ATTRACT THE OPPOSITE SEX: such as a teenage girl who buys a new
cosmetic or mini skirt in order to make her more attractive to the opposite sex.
• DESIRE FOR MASTERY: like a man who buys a set of weight to build the body.
• DESIRE FOR PRESTIGE: such as the person who buys the most expensive automobile
he can afford, in order to impress his friends.


  1. COMBINATION OF MOTIVES: A consumer may blend both rational and emotional
    buying motives during a particular purchase – such as in the purchase of tobacco or cigarettes.

  2. PATRONAGE MOTIVES: These are reasons why consumers make purchases of products
    or services from particular outlets.

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