part five
Managing and
Delivering Marketing
(^716) Programs
NOTES
- See Frederick E. Webster Jr., “The Chang-
ing Role of Marketing in the Corpora-
tion,”Journal of Marketing, October 1992,
pp. 1–17. Also see Ravi S. Achrol, “Evolu-
tion of the Marketing Organization: New
Forms for Turbulent Environment,”Jour-
nal of Marketing,October 1991, pp. 77–93;
and John P. Workman Jr., Christian Hom-
burg, and Kjell Gruner, “Marketing Orga-
nization: An Integrative Framework of
Dimensions and Determinants,”Journal
of Marketing,July 1998, pp. 21–41.