Psychiatric Mental Health Nursing by Videbeck

(Nancy Kaufman) #1

7 CLIENT’SRESPONSE TOILLNESS 143


Table 7-4


CULTURALASSESSMENTFACTORS OFVARIOUSCULTURESAFFECTINGRESPONSE TOILLNESS


Social Time
Culture Communication Space Organization Orientation


Nonverbal:affec-
tionate, hugging,
touching, eye
contact
Tone:may be loud
and animated
Nonverbal:respect
communicated
by avoiding eye
contact
Tone:quiet,
reserved
Nonverbal:expres-
sive, warm, other-
oriented, shy and
modest
Tone:flowery, loud
voice means mes-
sage is important
Nonverbal:silence
welcomed rather
than chatter; eye
contact accept-
able, but “polite”
women lower
their eyes
Tone:quiet

Nonverbal:eye con-
tact and touching
among family and
friends; eye con-
tact avoided with
authority figures
Tone:expressive
and may appear
loud
Nonverbal:direct
eye contact,
outgoing, close
contact and
touching with
family and friends
Tone:loud in nor-
mal conversation,
direct commands
or requests may
seem forceful
Nonverbal:shy and
affectionate, little
direct eye contact
with authority
figures
Tone:soft-spoken,
tone changes with
emotion

Respect privacy,
respectful ap-
proach, hand-
shake appropriate

Light-touch hand-
shake

Prefer closeness in
space and with
same sex

Small personal
space with one
another

Keep respectful
distance

Preferences for
personal space
vary greatly

Handshakes not
usually practiced,
personal space
constricted

Family: nuclear,
extended, matriar-
chal, may include
close friends

Family: vary; may
be matrilineal or
patrilineal clan

Family: nuclear and
extended, often in
same household

Family-oriented,
usually three
generations in
one house

Extended families
common, wife
expected to be
part of husband’s
family

Family-oriented, ex-
tended families in
same household

Family-oriented,
nuclear and
extended, may
have several
generations in
one household

Flexible, nonlinear;
life issues may take
priority over keep-
ing appointments

Flexible, nonlinear;
flow with natural
cycles rather than
scheduled, rigid
appointments

More past and future
than present

Flexible attitude,
tardiness for
appointments
expected, emphasis
on past (remember-
ing ancestors) but
also on present,
because actions will
determine future
Being on time not
valued

Social orientation to
time varies, on
time for business
appointments

Both past and present
orientations; tardy
for social events
but on time for
business events like
appointments

(continued)

African American


American
Indians/Native
Americans


Arab American


Cambodian


Chinese


Cuban


Filipinos

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