Foundations of Treatment 145
health clinician only after the symptoms continue for a long period or become so
bad as to be intolerable. In addition, some patients (and their family members) seek
alternative services—for example, from a minister or traditional healer from their
community—before they turn to standard mental health services; they might consult
mental health clinicians only when other types of treatments have failed (Chung,
2002; Nebelkopf & Phillips, 2004).
Furthermore, minority patients are less likely to come to mental health clinicians
directly; instead, they often seek treatment from their primary care physician
(Snowden & Pingitore, 2002; U.S. Department of Health and Human Services,
2001). (As mentioned in Chapter 3, though, primary care physicians generally
treat mental health problems less effectively than do mental health clinicians.)
Compared to white patients, members of minority groups (Blacks, Latinos, and
Asian Americans) prefer counseling over medication (Givens et al., 2007).
Bridging a Cultural Gap Between Patient and Clinician
Let’s examine in more detail factors that mental health professionals must take into
account when providing treatment and discuss ways that mental health professionals
address the unique needs of different populations. (Of course, even when clinician
and patient have similar backgrounds, the clinician should always try to understand
the patient’s unique experiences that infl uence the disorder and that may infl uence
treatment and recovery.)
Research has shown that when mental health services are
tailored to the needs of a specifi c cultural group, members of
that group are more likely to make use of, and benefi t from,
the treatments. The term cultural competence refers to the
ability of the mental health system and individual clinicians
to provide treatment in a way that is sensitive to people from
different backgrounds.
A clinician’s cultural competence rests on an awareness
of the biases and assumptions he or she has about mental
health, mental illness, and treatment in general and in ref-
erence to particular ethnic groups; cultural competence also
refl ects an understanding of the different biases and assump-
tions held by people from other ethnic groups. The clinician
and patient together develop treatment goals that respect
the context in which the patient lives—family, cultural, and
spiritual values, the patient’s identity, cultural explanations
of the psychological problems the patient is experiencing,
and issues related to the relationship with the mental health clinician (Malik &
Velazquez, 2002).
For instance, a Latina woman may attribute her depression to nervios, or
nerves, whereas a clinician, hearing about a history of depression in her family,
might partly attribute her depression to family-related factors (U.S. Department
of Health and Human Services, 2001). Or a patient of Asian descent may frame
his or her problem with depression in bodily terms rather than psychological
ones. In both cases, the clinician should not dismiss the patient’s views but rather
should incorporate them into the treatment goals and plans that are developed
with the patient.
Cultural Competence and Medication
Clinicians who prescribe medication should be aware that people from different eth-
nic groups may respond to medication differently than do Whites. In fact, members
of different ethnic groups may metabolize drugs differently. Asian Americans and
African Americans, for instance, may be more sensitive to the effects of psychotro-
pic medications than are Whites; a standard dose for a white patient might be too
high a dose for an African American or Asian American patient and would lead to
Therapists should be aware of cultural differences
that may exist between themselves and their
patients, and they should try to learn how
patients’ experiences of their culture infl uence
their understanding of their problems and their
goals for treatment.
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