288 CHAPTER 7
opportunity to practice making both spontaneous speeches and planned ones. (For
more information, go to http://www.toastmasters.org.)
FEEDBACK LOOPS IN TREATMENT: Social Phobia
When medication is discontinued, symptoms of social phobia often recur. Such re-
lapse is less likely after CBT. From a neuropsychosocial approach, CBT changes the
way a patient thinks about and behaves in social situations (psychological factors).
Viewing these situations more realistically and with less anxiety means that the pa-
tient does not get as physically aroused (neurological factor). This lowered arousal,
along with positive or neutral expectations about the previously feared social situ-
ations, leads the patient to enter more willingly into a social situation (social fac-
tor), with less negative expectations. When such social experiences are positive, the
patient feels increasing mastery (psychological factor) and less arousal (neurologi-
cal factor), and perhaps receives reinforcement from others (social factor) for these
changes. Figure 7.10 illustrates these factors and their feedback loops.
Key Concepts and Facts About Social Phobia (Social Anxiety Disorder)
- Social phobia is an intense fear of public humiliation or em-
barrassment, together with an avoidance of social situations
likely to cause this fear. When such social situations cannot be
avoided, they trigger panic or anxiety. Social phobia may be lim-
ited to specifi c types of performance-related situations or may
be generalized to most social situations.- The anxiety about performing poorly and being evaluated by
others can, in turn, impair an individual’s performance, creating
a vicious cycle. The symptoms of social phobia may lead indi-
viduals with this disorder to be less successful than they could
otherwise be, because they avoid job-related social interactions
that are required for advancement.
- The anxiety about performing poorly and being evaluated by
P S
N
Figure 7.10
7.10 • Feedback Loops in Treating Social Phobia
Treatments Targeting
Neurological Factors
Medication: Beta-
blockers, SSRIs, SNRIs
Changes neural
activity
Changes social
interactions
Treatments Targeting
Social Factors
Group therapy: Exposure
to social stimuli
Changes thoughts,
feelings,
and behaviors
CBT: Exposure,
cognitive restructuring
Treatments Targeting
Psychological Factors