engineers, architects, accountants, and lawyers), as well as police officers, managers,
salespeople, and semi-skilled and skilled employees. Job performance was defined in
terms of performance ratings, training proficiency (performance during training pro-
grams), and information such as salary level.
Chapter 2Perception, Personality, and Emotions 45LowReserved
Timid
QuietCold
Disagreeable
AntagonisticEasily distracted
Disorganized
UnreliableHostile
Anxious
Depressed
InsecureUnimaginative
Inflexible
Literal-minded
DullHighGregarious
Assertive
SociableCooperative
Warm
Empathetic
TrustingResponsible
Organized
Dependable
PersistentCalm
Self-confident
SecureCreative
Flexible
Curious
ArtisticExtraversionAgreeablenessConscientiousnessEmotional StabilityOpenness to ExperienceEXHIBIT 2-4 Big Five Personality FactorsIt is not always easy for friends to
share top management roles, but
Anton Rabie (left), president and
COO, and Ronnen Harary (right),
CEO, of Toronto-based Spin
Master like the arrangement.
Rabie is an extravert, while Harary
is an introvert. The childhood
friends feel their personalities
complement each other, making
an ideal management team.