Monzer Kahf-166-
References
In addition to the 20 annual reports of the seven Islamic Banks for the
period 1999-2001 (except for Shamil Bank, which had reports for 2000 and
2001), the following references were used.
Beitman, Atford (1990), Financial Services Marketing: Proven Techniques for
Advertising, Direct Mail and Telemarketing, Ridge Summit, PA.: Liberty Hall
Press.
Berry, Leonard, David R. Bennet and Carter Brown (1989), A Profit Strategy for
Financial Institutions, Homewood, Ill.: Dow Jones-Irwin.
Brannen, Laurie (1991), Prospecting the Client: How to Target and Find the New
Financial Services Customer, Chicago, Ill.: Probus Pub. Co.
Gackle, Merlin (1994), Bankers as Brokers: The Complete Guide to Selling Mutual
Funds and other Free-based Investment products, Chicago, Ill.: Probus
Publication Co.
Graddy, Duane B. and Austin H. Spencer (1990), Managing Commercial Banks:
Community, Regional and Global, Englewood Cliffs, N.J.: Prentice Hall.
Gray, Janet L. and Thomas Harvey (1992), Quality Value Banking: Effective
Management Systems, New York: John Wiley.
Grubbs, M. Ray and R. E. Reienbach (1991), Customer Service Renaissance,
Chicago, Ill.: Bankers Publishing Co.
Hendershott, Robert J., Darrell E. Lee and James G. Tompkins (2002),
“Winners and Losers as Financial Service Providers Converge,” Financial
Review, V. 37, No.1 Feb., pp.53-72.
Taylor, Bernard and Ian Morison (eds) (1999), Driving Strategic Change in
Financial Services, Boca Raton, Florida.: CRC Press.
Isik, Ihsan and M. Kabir Hassan (2002), “Cost and Profit Efficiency of the
Turkish Banking Industry” in Financial Review, V. 37, No. 2 (May), pp.
257-280.
Prindl, Andreas R. and Bimal Prodhan, (eds.) (1994), Ethical Conflicts in
Finance, Oxford, UK and Cambridge, Mass.: Blackwell Finance.
Reidenbach, Eric and M. Ray Grubbs (1987), Developing New Banking Products:
A Manager’s Guide, Englewood Cliffs, N.J.: Prentice Hall.
Scweitzer, Robert; Samuel H. Szewizyk and Raj Varma (2001), “The Effect of
Bank Debt Downgrades on Stock Prices of other Banks,” Financial
Review, V. 36. No. 4 Nov., pp. 139-156.