A Handbook of Human Resource Management Practice

2. appraisal– performance management;


3. rewards– ‘the reward system is one of the most under-utilized and mishandled
   managerial tools for driving organizational performance’; it must reward short
   as well as long-term achievements, bearing in mind that ‘business must perform
   in the present to succeed in the future’;


4. development– developing high quality employees.

Human resource management ❚ 5

Organization Resourcing

Human resource

planning

Recruitment and

selection

Talent

management

HR services

HR

development

Reward

management

Employee

relations

Design Organizationallearning Job evaluation/Market surveys Industrialrelations

Development Individuallearning Grade and paystructures Employee voice

Job/role

design

Management

development Contingent pay Communications

Performance

management

Employee

benefits

Health/safety

and welfare

Knowledge

management

Human capital

management

HUMAN RESOURCE

MANAGEMENT

Figure 1.1 HRM activities