CONTENTS
INT ROD U CT IO N
CH APTER
I TH E S TR EAM o r T HOU GH T IN T HE S ALE
S TA G E ON E—A T T E NTI O N
I I IM POR TANT FA CTOR S IN AT TR AC TI NG A TTEN
TIO N
III T HE INF LU EN CE or REPETI TION
IV SELLING To THE COLLE CTIVE B U Y ER
S TAG E TWO—INT E R E S T
V H ow To AR OU SE INTER E ST I N A COM M OD ITY
VI GOOD FEELING A REQU I SIT E
VII T HE I M AGINATIO N OF THE B U Y ER
S TAG E T H R E E—D ESIR E
VIII D E SIR E
S TAG E F OW CON F ID EN CE
I! CONF ID ENCE A N D GOOD WILL
ST AG E FIV E—D E CISIO N A N D ACTI ON
! T HE P OW ER OF REA SON
! I IN STINCTIVE FA CTOR S
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