Chapter 3. The System and Culture of Academic
Decision Making 39
Ways of Thinking about Leadership 39
Human Agency and Values 40
Structural Confl ict in Academic Decision Making 43
Structural Confl ict in Values 46
Shared Governance and Its Discontents 48
Leadership and the Reconciliation of the
Confl ict in Values 49PART II: PREPARING FOR STRATEGIC LEADERSHIP
Chapter 4. Creating and Situating an Integrative
Strategy Process 55
Strategy in Higher Education and the
Corporate World 56
Situating the Work of Strategy: Thinking about Strategic
Thinking 61
Strategy and Models of Academic Reality 61
A Framework for an Integrated Strategy Process 67
Situating the Elements of Strategy 71Chapter 5. Strategic Governance: Designing the Mechanisms
and Tools of Strategy 77
Fragmentation and Complexity in Collegiate
Decision Making 77
Case Study: Retention and General Education at Flagship
University 78
Strategic Governance 82
Strategy Councils 83
Guidelines for Creating a Strategy Council 85
The Role of the Governing Board 90
Organizing the Work of the SPC 91
Using Strategic Indicators: The Metrics of Identity,
Performance, and Aspiration 95PART III: PRACTICING STRATEGIC LEADERSHIP
Chapter 6. Integral Strategy: Narratives and Identity
in Strategic Leadership 107
Integrating Strategy and Leadership 107
The Birth of Strategy: The Power of Narratives 109viii Contents