stakeholders when they understand what the event means to the
organization and to the community they represent. For example,
if the event is being held in a new location, the elected leaders,
press, radio and television stations as well as the police and fire
departments, transportation officials, and others can be included
among those whose awareness must be raised. What can be done
to achieve this? Again, fully armed with press kits, fact sheets, and
all other pertinent organizational information:
- Contact the mayor’s office.Invite him or her to welcome the
delegates at the opening session. Offer a full registration.
Provide background information on the meeting and the or-
ganization’s great contributions to society. - Meet with, or at least provide information to, local politi-
cians, community leaders,and any others with high com-
municative access, and a high profile, in the area. Again, the
purpose is to create awareness. - Meet with fire and police officialsto discuss the fire mar-
shal requirements for meeting and exhibit rooms. Provide
police information regarding traffic patterns, and people
movement, parade or street fair permits, and the general de-
mographics of your attendees. While they will not help pro-
mote the meeting, the marketer can be assured they speak
daily with the mayor’s office and other city officials. Creat-
ing awareness comes from many directions. - Reach out to labor union representatives.If labor unions
will be involved with the meeting (for exhibits, stagehands,
trash removal, electricians, or other trades), a visit with
union officials can create personal and civic awareness of
the event and recognition of the organization, its plans, and
its needs. Union officials are never reticent to discuss re-
quirements, contracts, and rates with event planners. And
because unions are often viewed in an adversarial role by
convention planners, they appreciate the attention and
recognition such personal inquiries bring to them. - Ensure that public relations efforts embrace the convention
bureauin the host city. The more the convention bureau un-
derstands the nature of your event, the greater the chance of
assistance in terms of both local information and public in-
volvement. Many convention bureaus will provide
brochures and other literature about area tourism features
118 Chapter 5 Marketing Association Meetings, Conferences, Events, and Expositions