Case Studies in Knowledge Management

Developing a Knowledge Management Strategy 117

Copyright © 2005, Idea Group Inc. Copying or distributing in print or electronic forms without written

Cho, G., Jerrell, H., & Landay, W. (2000). Program management 2000: Know the way how

knowledge management can improve DoD acquisition. Fort Belvoir: Defense

Systems Management College.

HQ AFMC/DRI. (2000). Statement of work. Wright-Patterson AFB, OH: Air Force

Knowledge Management Integration and Support.

HQ AFMC PA. (2001a). Air Force Material Command fact sheet. Retrieved October 17,

2001, fromwww.afmc-pub.wpafb.af.mil/HQ-AFMC/PA/fact_sheet/afmcfact.htm

HQ AFMC PA. (2001b). HQ AFMC/DR home page. Retrieved October 17, 2001, from

https://afkm.wpafb.af.mil/ASPs/Tabs/Entry_Subject.asp [only accessible from

.mil domains]

ENDNOTES

* The views expressed in this case study are those of the authors and do not

necessarily reflect the official policy or position of the Air Force, the Department

of Defense, or the U.S. Government.

(^1) Information for this case, except where stated otherwise, is based on personal
interviews conducted in October 2001.
(^2) Pseudonyms have been used to protect the confidentiality of the contract organi-
zations.

APPENDIX 1

Air Force Material Command

Mission Essential Tasks and Objectives

Tasks Objectives

Product Support To provide world-class products and services, delivering dominant aerospace

systems and superior life-cycle management.

Information Services To develop, acquire, integrate, implement, protect, and sustain combat-support

information systems for the USAF and DoD customers.

Supply Management To provide and deliver repairable and consumable items (right product—right

place—right time—right price).

Depot Maintenance To repair systems and spare parts to ensure readiness in peacetime and provide

sustainment to combat forces in wartime.

Science and

Technology

To develop, demonstrate, and transition affordable advanced technologies to

achieve AF core competencies.

Test and Evaluation To provide timely, accurate, and affordable knowledge and resources to support

weapons and systems research, development, and employment.

Information

Management

To provide secure, reliable, interoperable communication and information

services/access anytime, anywhere, to AFMC customers, partners, and

employees.

Installations and

Support

To provide base support services, property management, and environmental

protection at AFMC installations.

Combat Support To provide the trained and equipped expeditionary combat support forces and

capabilities to meet worldwide taskings.

(^) (HQ AFMC PA, 2001a)