Case Studies in Knowledge Management

(Michael S) #1

342 Dwivedi, Bali, and Naguib


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Dove, R. (1999). Knowledge management, response ability, and the agile enterprise.
Journal of Knowledge Management, 3 (1), 18-35.
Duff, S. (2002). It’s easier to tell the truth. Modern Healthcare, 32 (23), 12-13.
Dwivedi, A., Bali, R.K., James, A.E., & Naguib, R.N.G. (2001a). Telehealth systems:
Considering knowledge management and ICT Iissues. Proceedings of the IEEE-
EMBC 23rd Annual International Conference of the IEEE Engineering in Medi-
cine and Biology Society (EMBS), Istanbul, Turkey.
Dwivedi, A., Bali, R.K., James, A.E., & Naguib, R.N.G. (2001b). Workflow management
systems: The healthcare technology of the future? Proceedings of the IEEE
EMBC-2001 23rd Annual International Conference of the IEEE Engineering in
Medicine and Biology Society (EMBS), Istanbul, Turkey.
Dwivedi, A., Bali, R.K., James, A.E., & Naguib, R.N.G. (2002a). The efficacy of using
object oriented technologies to build collaborative applications in healthcare and
medical information systems. Proceedings of the IEEE Canadian Conference on
Electrical and Computer Engineering (CCECE) 2002, 2 , 1188-1193.
Dwivedi, A., Bali, R.K., James, A.E., Naguib, R.N.G., & Johnston, D. (2002b). Merger of
knowledge management and information technology in healthcare: Opportunities
and challenges. Proceedings of the IEEE Canadian Conference on Electrical and
Computer Engineering (CCECE) 2002, 2 , 1194-1199.
Gupta, B., Iyer, L.S., & Aronson, J.E. (2000). Knowledge management: Practices and
challenges. Industrial Management & Data Systems, 100 (1), 17-21.
Hansen, M.T., Nohria, N., & Tierney, T. (1999). What’s your strategy for managing
knowledge? Harvard Business Review, 77 (2), 106-116.
Havens, C., & Knapp, E. (1999). Easing into knowledge management. Strategy &
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Kennedy, M. (1995). Integration fever. Computerworld, 29 (14), 81-83.
The Knowledge Management Centre. About the Knowledge Management Centre.
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index.html
Latamore, G.B. (1999). Workflow tools cut costs for high quality care. Health Manage-
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Liebowitz, J., & Beckman, T. (1998). Knowledge organizations: What every manager
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Manchester, P. (1999, November 10). Technologies form vital component: INFRA-
STRUCTURE: The IT infrastructure will capture, store and distribute the informa-
tion that might be turned into knowledge. Financial Times (London), p. 8.
Nonaka, I. (1991). The knowledge-creating company. Harvard Business Review, 69 (6),
96-104.
Pavia, L. (2001). The era of knowledge in health care. Health Care Strategic Manage-
ment, 19 (2), 12-13.
Porter, M.E. (1985). Competitive advantage: Creating and sustaining superior perfor-
mance. New York: The Free Press.
Sieloff, C. (1999). If only HP knew what HP knows: The roots of knowledge management
at Hewlett-Packard. Journal of Knowledge Management, 3 (1), 47-53.
Taylor, R., Manzo, J., & Sinnett, M. (2002). Quantifying value for physician order-entry
systems: A balance of cost and quality. Healthcare Financial Management, 56 (7),
44-48.
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