224 Project ManagementProject Plan Updates.
The overall project plan
should be revised on a
regular basis to reflect
any changes. As activities
are completed and new
information about the
future becomes available,
new forecasts should be
prepared.
Close-Out Documents
During the Close-Out
Phase, the emphasis is on verifying that the project has satisfied
or will satisfy the original need. Ideally, the project culminates
with a smooth transition from deliverable creation(the project) to
deliverable utilization (the post-project life cycle). The project
customer accepts and uses deliverables. Throughout this phase,
project resources (the members of the project team) are gradu-
ally redeployed. Finally, the project shuts down.
Figure 11-6 illustrates the key documents that should be
created as part of project close-out.
Punch List Management. As mentioned in Chapter 2, near the
end of your project you’re likely to recognize that there are a
number of tasks to be completed in order to bring your projectCustomer
DocumentsOrganiza-
tional
DocumentsPunch List
Task Listing
Customer
Acceptance
Punch List
ManagementOperatingand
Maintenance
ManualsPunch List
Responsibility
MatrixPunch List
SchedulePerformanceEvaluations
and
RecognitionLessons
Learned
Closing
ReportFigure 11-6. Key documents of the project close-out phaseDocumentation
Needs at
the Beginning!
All too often, operating, maintenance,
service, and other manuals are not
considered until the end of the proj-
ect.This unanticipated work may cre-
ate an unforeseen expense or a sched-
ule delay. Remember to think about
these kinds of documents at the begin-
ning of your project—when you’re
planning and estimating the project.