Simulation, 66, 154
Single-point accountability, 190
Skills, of project managers,
41–43
Soft skills, 37, 40, 42, 45–46
Software
estimating, 154–56
for information gathering,
167–68
project management, 107,
112, 135–39, 209–10
scheduling, 136, 171
Solution-jumping, 13, 54
Solutions
developing, 66–71
identifying, 13–14, 50, 58–66
needs versus, 52
Sponsors, 75, 189
Stages of team evolution, 85–86
Stakeholders
assessing project impact on, 74
defined, 16
external, 192–94
identifying, 16, 69
internal, 188–92
overview of, 186–89
Standards of performance,
177–78
Start-to-start relationships, 125
Statement of Work, 68, 218
Storming stage, 86, 87
Strategic fit, 56
Substitution, 181
Success
defining, 26–28
key tips for project managers,
45
written criteria for, 69
Suppliers, 193
Supplies and equipment costs,
134
Support groups, 191–92
Systems, 195-96
T
Targets
formally describing, 55–56
project control and, 162–63
renegotiating, 181
success and, 26
unrealistic, 33–34, 75, 110
Tasks, 14–15, 114
Teachers, project managers as,
44
Teambuilding events, 144–47
Team meetings. SeeMeetings
Teams
building, 78–83, 144–47
challenges to project comple-
tion, 230
kickoff meetings, 74, 85
leading effectively, 4–5, 18–21
project managers’ responsibili-
ty to, 32, 83–85
Teamwork, encouraging, 88–92
Technical challenges, to project
completion, 230
Technology management skills,
37, 39, 41
Telephone communications, 208
Templates and forms, 166–67
Threats, 143, 148, 149
Time, estimating, 102–3, 118
Timeliness of information,
168–69
Time management, 120–23
Tornado diagrams, 156, 158
Tradeoffs, 181–82. See also
Project control
Training costs, 134
Transfer of risk, 149
Travel costs, 134
True needs, 50, 52–55
Trust, 180
Two boss syndrome, 35Index 249