How to manage change
Change is the only constant process which exists in organiza-
tions. An effective organization is one that takes deliberate steps
to manage change smoothly. It will not always succeed – change
can be a traumatic process – but at least it will try, and attempts
to manage change can have the minimum objective of mitigating
its effects on the organization and its employees.
The approach to the management of change will recognize that
the key to success lies not only in a transformational leader,
supported by powerful change mechanisms, but also by under-
standing that change is implemented by people and that it is
their behaviour and support that count. The most important aim
of change management is to achieve commitment to change.
Successful change management requires an understanding of:
■ the main types of change;
■ how change affects individuals;
■ the process of change;
■ how to build commitment to change.
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