How to manage systems
and processes
Managers get things done through people but they also have to
ensure that those people manage the systems and processes with
which they are concerned effectively.
A system consists of formally interconnected activities which
together are managed to achieve certain defined ends. A process
is a series of operations which are carried out in order to produce
something, provide a service or carry out a complex task.
MANAGING SYSTEMS
Systems can be complex and their management means that it is
necessary to know how each part of the system contributes to the
whole result. It is then essential to see that the different parts of
the system work smoothly together so that each contributes to
satisfactory performance. Complications arise when the parts do
not fit together. The design and development of systems has to
be based on a thorough analysis of requirements with close
attention being paid to who will use it and how the system will
perform in different circumstances.
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