Your subordinates
You will save a lot of time with your subordinates if you system-
atically decide what work you can delegate to them. You save
even more time if you delegate clearly and spell out how and
when you want them to report back.
An ‘open door’ policy is fine in theory but time-wasting in
practice. Learn to say no to subordinates who want to see you
when you are engaged on more important business. But always
give them a time when they can see you and stick to it.
Talking generally to your staff about their job and outside
interests can be time well spent if it helps to increase mutual
understanding and respect. Allow for this in your schedule and
be prepared to extend business discussions into broader matters
when the opportunity arises. But don’t overdo it.
Outside contacts
The same rules apply to outside contacts. Prevent them from
seeing you without an appointment. Ask your PA to block
unwanted telephone calls. Brief your contacts on what you
expect from them and when meetings should be arranged.
TIME-CONSUMER’S CHECKLIST
Problem Possible remediesTASKS- Work piling up ■ Set priorities
■ Set deadlines
■ Make realistic time estimates –
most people underestimate;
add 20 per cent to your first
guess. - Trying to do too ■ Set priorities
much at once ■ Do one thing at a time
■ Learn to say no to yourself as
well as other people. - Getting involved ■ Delegate more.
in too much detail
196 How to be an Even Better Manager