lecture for good measure. As far as possible, coaching should
take place within the framework of a general plan of the areas
and direction in which individuals will benefit from further
development. Coaching plans can and should be incorporated
into the general development plans set out in a performance
review as described in Chapter 26.
THE MANAGER AS COACH
Coaching enables you to provide motivation, structure and effec-
tive feedback as long as you have the required skills and commit-
ment. As coaches, good managers believe that people can
succeed and that they can contribute to their success. They can
identify what people need to be able to do to improve their
performance. They have to see this as an important part of the
role – an enabling, empowering process which focuses on
learning requirements.
26 How to be an Even Better Manager