30 • MODULE FOUR: RELATIONSHIPS
- Inform the children that when conflict is not resolved by involving both persons in a positive
manner, you may solve the problem but not feel happy about it. Talk about how you can have- Lose-Lose: so much disagreement or violence, no one wins, because no one can even
sit and discuss. - Win-Lose: one forces the decision or one accepts it without bothering about the other, or
one does not talk of the problem. Problem is resolved but one person is not happy.
These are generally conventional ways of resolving conflict. - Win-win: a creative, new solution is found in which both feel happy.
- Lose-Lose: so much disagreement or violence, no one wins, because no one can even
- Do a quick creative exercise. Tell the children that since we will have to look at creative solutions,
we will try to unlock these energies we have within us. - Show the children the square with the nine dots and tell them to join all of them together without
raising their hands or breaking the line.
···
···
···
- Discuss that some steps can be followed to make sure we reach a solution that is acceptable
to both. Remind the group that good communication and the skills they have already learned
help in solving problems and conflicts. Review listening, non-verbal and verbal behavior. - A simple three step approach is:
Stop – Check out the situation. Are emotions high? Have you stated your position clearly using
‘I’ words? Do you know all the facts? Do you understand the other’s point of view?
Think – What solution would be best? Look for win-win solutions.
Act – Try it out, and then try again if it does not work the first time.
Use a traffic signal to explain:
Stop RED
Think YELLOW
Act GREEN
Encourage the children to use these colors and symbols when they work with problem statements.