606 CHAPTER 16 STATISTICAL QUALITY CONTROLa particular pattern in terms of assignable causes requires experience and knowledge of the
process. That is, we must not only know the statistical principles of control charts, but we
must also have a good understanding of the process.
The Western Electric Handbook (1956) suggests a set of decision rules for detecting non-
random patterns on control charts. Specifically, the Western Electric ruleswould conclude
that the process is out of control if either- One point plots outside 3-sigma control limits.
- Two out of three consecutive points plot beyond a 2-sigma limit.
- Four out of five consecutive points plot at a distance of 1-sigma or beyond from the
center line. - Eight consecutive points plot on one side of the center line.
We have found these rules very effective in practice for enhancing the sensitivity of control
charts. Rules 2 and 3 apply to one side of the center line at a time. That is, a point above the
upper2-sigma limit followed immediately by a point below the lower2-sigma limit would not
signal an out-of-control alarm.
Figure 16-7 shows an control chart for the piston ring process with the 1-sigma,
2-sigma, and 3-sigma limits used in the Western Electric procedure. Notice that these inner
XFigure 16-7 The
Western Electric zone
rules.173.9820
2 3 4 5 6 7 8 9 10 11 1273.986573.991073.995574.000074.004574.009074.013574.0180Zone A
σZone BZone CZone CZone BZone A(^3) X
2 σX
1 σX
1 σX
2 σX
3 σX
LCL = 73.9865
UCL = 74.0135
Sample number
Figure 16-6 (a)
Variability with the
cyclic pattern.
(b) Variability with
the cyclic pattern elim-
inated.
LSL μ USL
(a)
LSL μ USL
(b)
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