626 CHAPTER 16 STATISTICAL QUALITY CONTROLThese control limits are based on the normal approximation to the binomial distribu-
tion. When pis small, the normal approximation may not always be adequate. In such
cases, we may use control limits obtained directly from a table of binomial probabilities.
If is small, the lower control limit obtained from the normal approximation may be a
negative number. If this should occur, it is customary to consider zero as the lower control
limit.EXAMPLE 16-4 Suppose we wish to construct a fraction-defective control chart for a ceramic substrate pro-
duction line. We have 20 preliminary samples, each of size 100; the number of defectives in
each sample is shown in Table 16-4. Assume that the samples are numbered in the sequence
of production. Note that (8002000) 0.40; therefore, the trial parameters for the con-
trol chart areThe control chart is shown in Fig. 16-16. All samples are in control. If they were not, we
would search for assignable causes of variation and revise the limits accordingly. This chart
can be used for controlling future production.
Although this process exhibits statistical control, its defective rate ( ) is very
poor. We should take appropriate steps to investigate the process to determine why such a
large number of defective units is being produced. Defective units should be analyzed to de-
termine the specific types of defects present. Once the defect types are known, process
changes should be investigated to determine their impact on defect levels. Designed experi-
ments may be useful in this regard.Computer software also produces an NPchart.This is just a control chart of , the
number of defectives in a sample. The points, center line, and control limits for this chart are
just multiples (times n) of the corresponding elements of a Pchart. The use of an NPchart
avoids the fractions in a Pchart.nPˆDp0.40LCL0.40 3
B1 0.40 21 0.60 2
100
0.25UCL0.40 3
B1 0.40 21 0.60 2
1000.55 CL0.40
ppTable 16-4 Number of Defectives in Samples of 100
Ceramic Substrates
Sample No. of Defectives Sample No. of Defectives
14411 36
24812 52
33213 35
45014 41
52915 42
63116 30
74617 46
85218 38
94419 26
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