Essential Skills Manual - Automotive Service Technician

ESSENTIAL SKILLS WRITING

GUIDELINES

AUTOMOTIVE SERVICE

TECHNICIAN

NOC 7321

Page 215

Automotive Service Technician

NOC 7321

WR4 Write Business Communications

Upon completion of this objective, learners will be able to:

4.1 write lists
4.2 complete forms
4.3 write notes
4.4 write memos
4.5 write letters
4.6 write résumés
4.7 write reports

Resources:

ƒ Making Choices: Teaching Writing in the Workplace
ƒ Applied Communication Skills for the Construction Trades
ƒ Tools for Success: Soft Skills for the Construction Industry, 2 nd Edition
ƒ Write for Business: A Compact Guide to Writing & Communicating in the
Workplace
ƒ Effective Workplace Communications-Skills for Success in Life and on the Job,
3 rd Edition (Chapter 6)
ƒ Successful Technical Writing- A Practical Approach
ƒ Workplace Communications- The Basics, 3 rd Edition

Online Resources:

ƒ http://oregonstate.edu/dept/eli/buswrite/Business_Writing_Help.html
ƒ http://www.scribd.com/doc/63429/GP-BUSINESS-WRITING
ƒ http://www.keyskillssupport.net/teacandlearresoa/
ƒ http://www.learnatest.com/LearningExpressEBooks/download.cfm?b=15768546
47&CFID=11332069&CFTOKEN=e85e76858482c2-E02C2DF7-BCDF-04A2-
B71D21CCD13D388C
ƒ http://www.khake.com/page66.html