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ContentsContents
Chapter List by Subject Area xv
Contributors xix
Preface xxvii
Guide to the Internet Encyclopedia xxxi
Reviewers 887
Index 895Volume 1
Active Server Pages 1
J. Christopher SandvigActiveX 11
Roman ErenshteynActiveX Data Objects (ADO) 25
Bhushan KapoorApplication Service Providers (ASPs) 36
Hans-Arno JacobsenAuthentication 48
Patrick McDanielBenchmarking Internet 57
Vasja Vehovar and Vesna DolnicarBiometric Authentication 72
James. L. WaymanBluetoothTM—A Wireless Personal
Area Network 84
Brent A. MillerBusiness Plans for E-commerce Projects 96
Amy W. RayBusiness-to-Business (B2B) Electronic
Commerce 106
Julian J. RayBusiness-to-Business (B2B) Internet
Business Models 120
Dat-Dao NguyenBusiness-to-Consumer (B2C) Internet
Business Models 129
Diane M. HamiltonCapacity Planning for Web Services 139
Robert OshanaCascading Style Sheets (CSS) 152
Fred CondoC/C++ 164
Mario GianniniCircuit, Message, and Packet Switching 176
Robert H. GreenfieldClick-and-Brick Electronic Commerce 185
Charles SteinfieldClient/Server Computing 194
Daniel J. McFarlandCollaborative Commerce (C-commerce) 204
Rodney J. HeisterbergCommon Gateway Interface (CGI) Scripts 218
Stan KurkovskyComputer Literacy 229
Hossein BidgoliComputer Security Incident Response Teams
(CSIRTs) 242
Raymond R. PankoComputer Viruses and Worms 248
Robert SladeConducted Communications Media 261
Thomas L. PiggConsumer Behavior 272
Mary Finley Wolfinbarger and Mary C. GillyConsumer-Oriented Electronic Commerce 284
Henry ChanConvergence of Data, Sound, and Video 294
Gary J. KrugCopyright Law 303
Gerald R. FerreraCustomer Relationship Management
on the Web 315
Russell S. WinerCybercrime and Cyberfraud 326
Camille ChinCyberlaw: The Major Areas, Development,
and Provisions 337
Dennis M. PowersCyberterrorism 353
Charles W. JaegerDatabases on the Web 373
A. Neil Yerkeyix