The Internet Encyclopedia (Volume 3)

P1: GDZ/SPH P2: GDZ/SPH QC: GDZ/SPH T1: GDZ

WL040-FM-Vol.III WL040/Bidgoli-Vol III October 3, 2003 17:47 Char Count= 0

CONTENTS xiii

Risk Management in Internet-Based

Software Projects 229

Roy C. Schmidt

Rule-Based and Expert Systems 237

Robert J. Schalkoff

Secure Electronic Transactions (SET) 247

Mark S. Merkow

Secure Sockets Layer (SSL) 261

Robert J. Boncella

Securities Trading on the Internet 274

Marcia H. Flicker

Software Design and Implementation in the

Web Environment 286

Jeff Offutt

Software Piracy 297

Robert K. Moniot

Speech and Audio Compression 307

Peter Kroon

Standards and Protocols in Data

Communications 320

David E. Cook

Storage Area Networks (SANs) 329

Vladimir V. Riabov

Strategic Alliances 340

Patricia Adams

Structured Query Language (SQL) 353

Erick D. Slazinski

Supply Chain Management 365

Gerard J. Burke and Asoo J. Vakharia

Supply Chain Management and

the Internet 374

Thomas D. Lairson

Supply Chain Management Technologies 387

Mark Smith

Supply Networks: Developing and

Maintaining Relationships and Strategies 398

Robert H. Lowson

Taxation Issues 413

Annette Nellen

TCP/IP Suite 424

Prabhaker Mateti

Telecommuting and Telework 436

Ralph D. Westfall

Trademark Law 448

Ray Everett-Church

Travel and Tourism 459

Daniel R. Fesenmaier, Ulrike Gretzel,

Yeong-Hyeon Hwang, and Youcheng Wang

Universally Accessible Web Resources:

Designing for People with Disabilities 477

Jon Gunderson

Unix Operating System 494

Mark Shacklette

Usability Testing: An Evaluation Process

for Internet Communications 512

Donald E. Zimmerman and Carol A. Akerelrea

Value Chain Analysis 525

Brad Kleindl

Video Compression 537

Immanuel Freedman

Video Streaming 554

Herbert Tuttle

Virtual Enterprises 567

J. Cecil

Virtual Private Networks: Internet Protocol

(IP) Based 579

David E. McDysan

Virtual Reality on the Internet: Collaborative

Virtual Reality 591

Andrew Johnson and Jason Leigh

Virtual Teams 600

Jamie S. Switzer

Visual Basic 608

Dennis O. Owen

Visual Basic Scripting Edition (VBScript) 620

Timothy W. Cole

Visual C++ (Microsoft) 635

Blayne E. Mayfield

Voice over Internet Protocol (IP) 647

Roy Morris

Web-Based Training 661

Patrick J. Fahy

Webcasting 674

Louisa Ha

Web Content Management 687

Jian Qin

Web Hosting 699

Doug Kaye

Web Quality of Service 711

Tarek Abdelzaher