258 Strategic Marketing: Planning and Control
appropriateness of the strategy and the effectiveness of execution skills
thus establishing four general positions.
1 Success: The ideal situation, an appropriate strategy and a strong abil-
ity to execute such a strategy. This should present little or no problem.
2 Chance: Here the strategy is poor, perhaps lacking detailed analysis or
not building on existing strengths. However it may be saved by effect-
ive execution. This may be such that we can adopt and adapt from a
weak opening basis and, with luck, do what is required. Clearly, the
degree of ‘inappropriateness‘ is highly significant. Is the strategy save-
able? Notwithstanding this question, this position always brings a
high degree of risk.
3 Problem: We are doing the right things badly. The strength of strategic
planning is dissipated by poor execution. Often the true value of
the strategy is not fully recognised and it is dismissed as being
inappropriate.
4 Failure: A no-win situation. With failure on all levels there is a danger
of struggling on with implementation and simply ‘throwing good
money after bad’. Organisations should try to learn from such situ-
ations. Do not make the same mistake twice.
Strategy
Success Chance
Problem Failure
Appropriate
Bad
Good
Execution skills
Inappropriate
Figure 13.1
Strategy and
execution (Source:
Adapted from
Bonoma, 1984, p. 72)
Clearly, there is an issue of subjectivity within defining good/bad and
appropriate/inappropriate and it is all too easy to be wise after the event.
It is simple to classify a strategy as inappropriate after it is deemed to have
failed. The key quest is to ensure strategies fall into the ‘success’ category.
Formulating an appropriate strategy has been dealt with in the preceding
chapters of this text and we will now focus on the execution of strategy –
in other words implementation.
Effective implementation can be viewed in terms of:
1 Understanding the fundamental principles of implementation.
2 Assessing the ease, or otherwise, of implementing individual projects.