Strategic Marketing: Planning and Control, Third Edition

(Wang) #1

as they tend to be trend-setters. This group is also the fastest growing
group in western societies.
● Very few individuals reach the integrated group.


The Sheth framework


This framework was developed by the Taylor Nelson research agency. The
model similarly divides consumers into three main groups each with its
own sub-groups (see Figure 4.15).
The advantages of this lifestyle approach are:


● It takes into account factors other than status and class.
● Purchasing patterns are encompassed in the lifestyle profile.
● Well-defined communication channels may emerge as part of the lifestyle.
● Brand personalities can be built to appeal to specific lifestyles.


These models allow a more rounded view of consumer groups to emerge.
Identifying the lifestyle of potential consumer segments allows the mar-
keter to develop sophisticated marketing mixes that tie in with a particu-
lar lifestyle group. The lifestyle profile may highlight the type of retail
outlets that the consumer group is attracted to, or the publications they
are more likely to read. Thus allowing managerial decisions to be made
about the distribution and promotional aspects of the mix.


Segmentation 71

Developmental stage Grouping (% of US population)
Need driven Survivors:This is a disadvantaged group who are likely
to be withdrawn, despairing and depressed (4%)
Sustainersare another disadvantaged group, but they
are working hard to escape poverty (7%)
Outer-directed Belongersare characterised as being conventional,
nostalgic, reluctant to try new ideas and generally
conservative (33%)
Emulatorsare upwardly mobile, ambitious and status
conscious (10%)
Achievers:This group enjoys life and make things
happen (23%)
Inner-directed ‘I-am-me’tend to be young, self-engrossed and act on
whims (5%)
Experientialswish to enjoy as wide a range of life
experiences as possible (7%)
Societally conscioushave a clear sense of social
responsibility and wish to improve society (9%)
Nirvana Integratedsare completely mature psychologically
and combine the positive elements of outer-and inner-
directedness (2%)

Figure 4.14
The VALs
framework
developed by
Arnold Mitchell at
the Stanford
Research Institute
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