138 Leading with NLP
To manage needs only single loop learning. To lead, you
need generative learning.
References
1 Dr Jens Dahlgaard, A. Norgaard and S. Jakobsen, ‘Profile
of success’, Journal of European Quality, Vol.5, no.1
2 C. Argyris, R. Putnam and D. Smith, Action Science, Jossey-
Bass, 1985. See other work by Argyris for more about
single and double loop learning.
Bibliography
O’Connor, J. and McDermott, I., The Art of Systems Thinking,
Thorsons, 1997