Leading with NLP

164 Leading with NLP

might feel angry, or threatened, or disheartened, or inade-
quate. When we have repeated experiences of this nature, or
maybe one very strong impression, we generalize and build
a belief about the kind of person we are. And, as we have
seen, our beliefs lead to our actions.^2

The channel of experience

The diagram shows that only the first step (possible expe-
rience) and the last step (action) are visible to others. The
rest takes place inside our heads, according to our own rules.

Possible experience:

all the possible sights, sounds and

feelings we could have experienced

Selection of experience:

what I notice and remember

Interpretations:

cultural and personal meanings

conclusions and judgements

Feelings and emotions

Beliefs and

assumptions

I form as

a result

Decision

Action