Section Five
Staffing
Several individual staffing practices have been found to be
positively associated with various measures of firm
performance. For example, a study by David Terpstra and
Elizabeth Rozell examined the performance impact of five
staffing practices that are commonly viewed as well-grounded
selection techniques:
- Yield analysis or follow-up studies of recruiting sources
to identify those sources producing the highest
percentages of high-performing employees - Validation studies of tests and other selection
procedures - Use of structured selection interviews (asking the same
questions of all applicants) - Use of ability and cognitive aptitude tests
- Use of weighted application blanks (WABs) or
biographical information blanks (BIBs)
A composite selection index was developed for all of
these techniques.^69
Terpstra and Rozell surveyed over 200 firms in order to
determine the relationship between these selection techniques
and the following measures of firm performance: annual profit,
growth in profit over a five-year period, growth in annual