Section Six
CASE 6-1 continued
Questions
- What are the implications of using data from a survey of
other companies in which only 40 percent of the sample
chose to respond? How could one determine whether
there is any potential bias in the returned
questionnaires? - What potential variables has the consulting firm left out
of its model? How would any omitted variables affect
the results? - Because the consulting firm has employed a cross-
sectional approach, it cannot pick up any productivity
trends. How might this be a problem?
- What other methods should be used to determine
whether Core-Line is utilizing its programmers
efficiently?
- What other methods should be used to determine
- How is the process of benchmarking similar to the
process employed by the consulting firm?
- How is the process of benchmarking similar to the