Relationship Marketing Strategy and implementation

Development subject

A

B

C

D

E

F

G

H

I

J

Total

HousekeepingPerformance measurement,visual managementVE/VA streamlining production,7 wastesEmployee involvement/continuous improvementEquipment effectiveness/set-upsKanbanProblem solvingPerformance appraisalSupplier evaluation andmeasurement

9 9 5 5 2 6 6 4 6

**

**

**

Table 3.1.1

Trico Quest: Common areas for development matrix – the enablers needed