82 Part II: Winning Friends and Influencing People
tendency) is likely to be heard saying, ‘Don’t rush, think about all the factors
and make sure that the results are right.’
If these leanings are abused and combined with a tendency to generalise, you
may end up pigeonholing people: for example, ‘you mean Tom, that geeky
introvert?’ (distortion) or ‘yeah, typical salesman, always in your face’ (gen-
eralisation). Remember, however, that people can change their behaviour
patterns, depending on the environment and situation in which they find
themselves.
Table 5-1 contains a little taster about introvert/extrovert tendencies and
how they affect your filtration process. Both of these tendencies are basic
meta programs. Although your meta programs are there in the background,
you tend to have a proclivity to focus on certain aspects of particular meta
programs, depending on different situations. For example, think of social
interactions and how a gregarious person behaves as opposed to someone
who’s more solitary.
Table 5-1 Comparison of Introvert and Extrovert Meta Programs
Introverts Extroverts
Want to be alone to recharge their
batteries
Need to have people around when in need
of rest and relaxation
Have a few friends with whom they
have a deep connection
Have a lot of friends with whom they con-
nect at a more superficial level
May take a real or imagined slight
to heart
May not notice the slight and if they do may
attribute it to the other person having a
bad day
Are interested in a few topics,
which they know in great detail
Know about a lot of things, but not in as
much detail as an introvert
Tend to be more solitary Tend to be more gregarious
An introvert isn’t superior to an extrovert and an extrovert is as good as an
introvert.
A useful way to think of how meta programs work is to imagine a sliding scale
with a tendency towards one aspect or another at a certain time and in a par-
ticular setting (as illustrated in Figure 5-2).
At work, where you’re confident and enjoy the environment, you may find
yourself behaving like an extrovert. This tendency allows your antennae to
pick up a broader band of information and has you noticing contacts and
opportunities that help you in your job. When meeting your colleagues in a
social setting, however, you may feel very uncomfortable and slide along the
scale to display more introverted tendencies. As a result of your discomfort,