Toyota Way Fieldbook : A Practical Guide for Implementing Toyota's 4Ps

mine the “key points.” These points are the heart of the job instruction method
and are developed to explain the following critical aspects of the work:

◆ Safety
◆ Quality
◆ Cost
◆ Knack or technique
Key points are essential to the successful completion of the work and must
be considered carefully. In most cases they are developed based on past experi-
ence of problem areas and the correct method to perform the work in order to
prevent the problem. In developing key points for new jobs or processes it is
important to evaluate the work and attempt to assess potential problem areas. As
the new job or process is actually performed, additional key points may be
developed based on results.

Chapter 11. Develop Exceptional Team Associates 251

Figure 11-1. Job Breakdown Sheet

JOB BREAKDOWN SHEET

DATE:

AREA: JOB: WRITTEN BY:

SAFETY: Injury avoidance, ergonomics, danger points

QUALITY:TECHNIQUE: Defect avoidance, check points, standards Efficient movement, special method

COST: Proper use of materials

LEAN ASSOCIATES, INC.

Team Leader Supervisor

IMPORTANT

STEPS

Step #

Step #

Step #

Step #

KEYPOINTS

REASONS FOR KEYPOINTS