The answer is a resounding no! Management’s objective is to assign its sales force to
maximize total profit. This is just a fixed-input/multiple-product decision. Thus, the com-
pany should assign salespersons to the category of account that generates the greater
marginal profit per unit input. For convenience, Figure 5.5 lists marginal profits (in paren-
theses) for each type of account and for the different sizes of sales force. The profit func-
tion for large accounts indicates that a two-person sales force raises profit from $200,000
to $500,000, implying a marginal profit of $150,000 per person (presumably this minimal
sales force is essential for retaining the firm’s most loyal current clients); going from two
to five salespeople increases profit by $100,000 per individual; and so on.
The optimal allocation is eight salespeople to large accounts and ten to new
accounts. We assign salespersons to accounts in order of marginal profits; that is, the
highest marginal profit assignments are made first. The “first” five individuals serve
large accounts. (Marginal profit is $150,000 and then $100,000 per person.) The “next”
eight individuals serve new accounts. (Marginal profit is $80,000 and then $70,000 per216 Chapter 5 ProductionFIGURE 5.5
Profit Functions for an
Office Supply FirmThe optimal division
of salespeople is 8
individuals to “large”
accounts and 10 to
“new” accounts.Operating Profit (Thousands of Dollars)
1,400
1,300
1,200
1,100
1,000
900
800
700
600
500
400
300
200
1000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Number of SalespersonsLarge accountsNew accounts400610690Optimal
allocations5008009501,0401,100930(150)(100)(50)(70)(80)(40)(30)(20)c05Production.qxd 9/5/11 5:49 PM Page 216