Strategic Human Resource Management: A Guide to Action

111

Decide human capital
management (HCM) goalsIdentify measures required

and available

Peopleprocesses

HR functioneffectiveness

(HR

scorecard)

Employeeopinion data

Businessperformance

data

(balancedscorecard)

Employeeperformance

data

Humancapitalevaluation

Causal linksbetween

human

capital andbusinessperformance

Develop and implement

HCM strategy

Figure 8.1

Developing an HCM strategy