Strategic Human Resource Management: A Guide to Action

222 l The strategic HR toolkit

Tool 20 Gap analysis of learning and development activities

Learning and Development

Activity

What We Are

Doing

What We Should

Be Doing

How We Should

Fill the Gap

Encourage organizational

learning.

Develop the business as a

learning organization.

Identify learning needs.

Introduce blended learning

and development programmes

to meet identified needs.

Make good use of e-learning.

Introduce systematic coaching.

Develop a mentoring

programme.

Evaluate the outcome of

learning and development

programmes.