Figure 6.2The Bath people and performance modelRecruitment/selectionTraining anddevelopment
Performance
appraisalFront-linemanagement– implementing– enacting– leading– controllingDiscretionarybehaviourPerformanceoutcomesOrganizationcommitmentMotivationJob satisfactionTeamworkingInvolvementAbility andskill
Motivation andincentive
Opportunity toparticipateCommunicationCareer
opportunity
Job securityPay
satisfactionWork–lifebalanceJob challenge/autonomy