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(Ron)
2019-08-04 20:01:32 UTC
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xviii SAP GRC For Dummies
Introduction .................................................................
Part I: Governance, Risk, and Compliance Demystified....
Chapter 1: The ABCs of GRC .............................................................................................
Chapter 2: Risky Business: Turning Risks into Opportunities....................................
Chapter 3: Governance: GRC in Action..........................................................................
Part II: Diving into GRC ..............................................
Chapter 4: How Sarbanes and Oxley Changed Our Lives ...........................................
Prevent It....................................................................................................................... Chapter 5: Fraud, Negligence, and Entropy: What Can Go Wrong and How to
Chapter 6: Access Control and the Role of Roles.......................................................
Chapter 7: Taking Steps toward Better Internal Controls .........................................
Chapter 8: It’s a Small World: Effectively Managing Global Trade ...........................
Part III: Going Green ................................................
Chapter 9: Making Your Company Environmentally Friendly ..................................
Chapter 10: Keeping Employees Healthy and Safe.....................................................
Chapter 11: Making Your Business Processes Environmentally Friendly ...............
Chapter 12: Making Your Products Environmentally Friendly .................................
Part IV: Managing the Flow of Information.................
Chapter 13: Sustainability and Corporate Social Responsibility .............................
Chapter 14: IT GRC .........................................................................................................
Chapter 15: Turning On the Lights with GRC and CPM ............................................
Part V: The Part of Tens ............................................
Chapter 16: Top Ten GRC Strategies ............................................................................
Chapter 17: Ten Best Practices in Global Trade .........................................................
Chapter 18: Ten Groups of GRC Thought Leadership Resources ............................
Glossary...................................................................
Index .......................................................................
Introduction ..................................................................
About This Book...............................................................................................
Foolish Assumptions .......................................................................................
How This Book Is Organized...........................................................................
Part I: Governance, Risk, and Compliance Demystified ....................
Part II: Diving into GRC ..........................................................................
Part III: Going Green ...............................................................................
Part IV: Managing the Flow of Information..........................................
Part V: The Part of Tens.........................................................................
Glossary...................................................................................................
Icons Used in This Book ..................................................................................
Where to Go from Here....................................................................................
Part I: Governance, Risk, and Compliance Demystified ....
Chapter 1: The ABCs of GRC.
Getting to Know GRC .......................................................................................
Getting in the Business Drivers’ Seat ..........................................................
Getting Motivated to Make the Most of GRC ..............................................
Complying with financial regulations ................................................
Failing an audit .....................................................................................
Experiencing a rude awakening..........................................................
Going from private to public...............................................................
Managing growth ..................................................................................
Taking out an insurance policy...........................................................
Managing risk ........................................................................................
Reducing costs......................................................................................
Struggling with the high volume of compliance ...............................
Introducing the GRC Stakeholders...............................................................
GRC stakeholders inside a company .................................................
GRC stakeholders outside a company...............................................
Understanding GRC by the Letters ..............................................................
Governance ...........................................................................................
Risk .........................................................................................................
Compliance ...........................................................................................
C Is for Compliance: Playing by the Rules ..................................................
Controls: Mechanisms of compliance................................................
Domains of compliance .......................................................................
R Is for Risk: Creating Opportunity..............................................................
G Is for Governance: Keeping Focused and Current..................................
Hitting the Audit Trail....................................................................................
Designing Your Approach to GRC ................................................................
After the rush to clean up ...................................................................
Stages of GRC adoption .......................................................................
What GRC Solutions Provide ........................................................................
Chapter 2: Risky Business: Turning Risks into Opportunities.
Discovering Enterprise Risk Management ..................................................
Defining Risk ...................................................................................................
Ignoring Risk (At Your Peril).........................................................................
Sorting Through the Approaches to Risk Management ............................
The ad hoc approach ...........................................................................
The fragmented approach...................................................................
The risk manager’s job approach.......................................................
The systematic, enterprise-wide approach ......................................
A cultural approach .............................................................................
Risk Management Framework................................................................... Identifying the Critical Components of a Successful
A culture that takes risk seriously, from the C-suite down .............
responsibility throughout the culture ........................................... A risk management organization: Distributing
A systematic framework in place .......................................................
Technology that creates a risk picture ..............................................
Taking the Four Steps to Enterprise Risk Management ............................
Risk planning.........................................................................................
Risk identification and analysis ..........................................................
Risk response ........................................................................................
Risk monitoring ....................................................................................
Analyzing What Went Wrong: When Risk Becomes Reality ......................
Automating the Risk Management Cycle ....................................................
Taking the SAP Approach: SAP GRC Risk Management ............................
SAP GRC risk management and key risk indicators .........................
SAP GRC Risk Management ............................................................. Monitoring risks and key risk indicators with
Using SAP GRC Risk Management: A Fictional Case Study .......................
Where should we produce?.................................................................
Using SAP Risk Management: An SAP Case Study .....................................
Gleaning the Benefits of SAP GRC Risk Management ................................
Chapter 3: Governance: GRC in Action.
Getting to Know Governance........................................................................
Gleaning the Benefits of Good Governance ................................................
Drafting Governance Blueprints...................................................................
Creating a Framework for Great Governance .............................................
Evaluating Your Governance Framework....................................................
From a strategic and operational perspective .................................
From a legal and regulatory compliance perspective .....................
Hurdles to Instituting and Maintaining a Good Framework .....................
Avoiding GRC silos ...............................................................................
Making GRC strategic...........................................................................
Justifying the cost of GRC ...................................................................
Applying GRC too narrowly.................................................................
Setting up checks and balances .........................................................
Making the Argument for Automation.........................................................
The SAP Approach: Integrated Holistic IT for GRC....................................
Coming to Grips with Governance ...............................................................
Part II: Diving into GRC...............................................
Chapter 4: How Sarbanes and Oxley Changed Our Lives.
Figuring Out Whether SOX Applies to You .................................................
Discovering Why SOX Became Necessary ..................................................
Who Are Sarbanes and Oxley, Anyway? ......................................................
Breaking Down SOX to the Basics................................................................
with a big stick .................................................................................. Sections 302 and 906: Threatening management
Section 404: Ensuring a healthy immune system .............................
What does Section 404 mean for business? ......................................
Information Technology: SOX in a Box........................................................
IT frameworks: Your template for compliance .................................
COSO’s control framework ..................................................................
The SOX ripple effect .........................................................................
Paying Up: What’s SOX Going to Cost You? ..............................................
SOX Costs Then ..................................................................................
SOX Costs Now ...................................................................................
Setting the Record Straight .........................................................................
Other Laws You Need to Know About .......................................................
We’re All In This Together: Convergence ..................................................
Japan’s J-SOX ......................................................................................
Australia’s CLERP-9 ............................................................................
Canada’s C-11 ......................................................................................
Basel II..................................................................................................
Sorting Out the Benefits of SOX .................................................................
What Can Go Wrong and How to Prevent It. Chapter 5: Fraud, Negligence, and Entropy:
Defining Fraud ..............................................................................................
Motivations for fraud .........................................................................
Sowing the seeds of fraud .................................................................
Some common examples of fraud ....................................................
The Barings Bank scandal: Operations risk extraordinaire ..........
Negligence: More Likely Than Fraud .........................................................
Entropy: Errors, Omissions, and Inefficiencies ........................................
Cleaning Up: The Mop-Up Operation.........................................................
Thinking like an auditor.....................................................................
Making the computer your auditor..................................................
Chapter 6: Access Control and the Role of Roles.
Understanding Access Control and Roles.................................................
Getting a Handle on Access Control ..........................................................
Users and permissions ......................................................................
The roles revolution...........................................................................
How Access Control Got Messy .................................................................
Every user is different........................................................................
Virtual things are hard to track ........................................................
IT and business don’t speak the same language ............................
Exceptional circumstances dictate exceptional access ................
Large scale increases complexity.....................................................
Getting Clean ................................................................................................
Figuring out where you stand ...........................................................
Staying Clean ................................................................................................
Managing Exceptional Access ....................................................................
The SAP Approach: SAP GRC Access Control ..........................................
Where Do You Go from Here? .....................................................................
Chapter 7: Taking Steps toward Better Internal Controls.
Understanding Internal Controls ...............................................................
Exploring the Benefits of Better Controls .................................................
Benefit one: Business process improvement..................................
Benefit two: Management by exception ..........................................
Benefit three: Real-time monitoring .................................................
Benefit four: Mindset changes ..........................................................
Seeing How Automating Controls Makes Things Easier..........................
Taking Five Steps to Better Internal Controls...........................................
Documentation: The mapping exercise ...........................................
Testing: Real-time and historical ......................................................
Remediation: Fixing the problem .....................................................
Analysis: Reports for management ..................................................
Optimization: Barring risk .................................................................
Getting to Know the SAP Approach: SAP GRC Process Control.............
Single system of record .....................................................................
Continuous monitoring......................................................................
Out-of-the-box monitoring.................................................................
End-to-end internal controls .............................................................
Managing Global Trade. Chapter 8: It’s a Small World: Effectively
Understanding Four Reasons Why Global Trade Is So Complex ...........
Long supply chains ............................................................................
New regulations and security initiatives .........................................
Modernization of government IT systems ......................................
Increasing complexity of regulations...............................................
Figuring Out the Complexities of Importing .............................................
Classifying an item: What is it? .........................................................
Making way for the goods: Pre-clearance .......................................
Making it through: Clearing Customs ..............................................
Reconciling value: The step most often missed .............................
Getting the lead out: Brand protection............................................
Making Sure You’re Complying with All 19,
Exporting Restrictions .............................................................................
Knowing who you’re dealing with ....................................................
Obtaining the right export licenses .................................................
Knowing how the product will be used ...........................................
Taking Advantage of the System: Trade Preference Management.........
Discovering the Different Ways to Manage Global Trade .......................
Using the SAP Approach: SAP GRC Global Trade Services.....................
Part III: Going Green .................................................
Chapter 9: Making Your Company Environmentally Friendly.
Processes, and Products ......................................................................... Discovering the Three Ps of Going Green: People,
Going Green: It’s Not Just for Tree-Huggers Anymore.............................
Understanding Why Your Company Should Go Green ............................
Going Green Is Good Business....................................................................
Enhance your image...........................................................................
Build trust with regulatory authorities ...........................................
Influence future events ......................................................................
Implementing Green Practices ...................................................................
Trees matter........................................................................................
Let there be (green) light!..................................................................
Water: To bottle or not to bottle?.....................................................
Reduce your risk ................................................................................
Going Green Is also the Law........................................................................
Compliance .........................................................................................
relations nightmares ...................................................................... Risks of noncompliance: Fines and public
A Final Word About Going Green ...............................................................
Chapter 10: Keeping Employees Healthy and Safe.
Keeping Your Employees Safe and Healthy: The Big Picture .................
Enabling and maintaining good health ............................................
Avoiding accidents .............................................................................
Healthy benefits equal employee recruitment retention ..............
Moving Down the Road to Zero Accidents ...............................................
and safety program......................................................................... Organizing and managing a comprehensive health
Assessing risks....................................................................................
Standardizing your procedures ........................................................
Managing accidents ...........................................................................
Inspecting your sites and creating new safety measures..............
Educating your employees................................................................
Making the Case for Automation and Integration ....................................
Taking the SAP Approach to Employee Health and Safety .....................
The Occupational Health module ....................................................
The Industrial Hygiene and Safety module .....................................
Environmentally Friendly. Chapter 11: Making Your Business Processes
Discovering Ways in which All Companies Can Go Green ......................
Reducing Your Energy Use and Costs........................................................
Resources and Materials ......................................................................... Building, Renovating, and Cleaning with Sustainable
Begin at the beginning with green design .......................................
Pick the right spot ..............................................................................
Crunch your numbers........................................................................
Make friends with your site plan ......................................................
Reduce unnecessary strains on your HVAC....................................
Exploit the advantages of technology .............................................
Command the water...........................................................................
Use green and recycled building materials .....................................
Build smart, build green ....................................................................
Renovate green ...................................................................................
Clean green..........................................................................................
Recycle.................................................................................................
Reducing travel...................................................................................
Getting LEED Certified .................................................................................
Assessing Your Environmental Risks.........................................................
Greening Manufacturing..............................................................................
Green legislation .................................................................................
EPA Clean Air Act................................................................................
EPA Clean Water Act...........................................................................
Waste Electrical and Electronic Equipment (WEEE)......................
Adopting Green Practices for Manufacturing...........................................
Establish an energy management program.....................................
Reduce emissions...............................................................................
Reduce waste ......................................................................................
Deal with hazardous substances ......................................................
Optimize occupational health ..........................................................
Promote industrial hygiene and safety............................................
Ensure product safety........................................................................
Environmentally Friendly ........................................................................ Taking the SAP Approach to Making Your Processes
SAP Environmental Compliance .......................................................
SAP Environment, Health, and Safety........................................... SAP Waste Management: A core component of
Chapter 12: Making Your Products Environmentally Friendly.
Environmentally Friendly ........................................................................ Discovering What It Takes to Make Products
Figuring Out What Your Materials Are and What They Do .....................
Defining hazardous materials ...........................................................
Defining dangerous goods .................................................................
Realizing the Benefits of Compliance ........................................................
The benefits of complying.................................................................
The risks of failing to comply ...........................................................
Using Hazardous Materials Responsibly...................................................
Customer compliance management ................................................
Supplier compliance management ...................................................
Compliance reporting ........................................................................
Comprehensive task management ...................................................
Working with Hazardous Materials ............................................................
Packing.................................................................................................
Materials communications................................................................
Transporting materials ......................................................................
Keeping Up with Materials Legislation......................................................
Toxic Substances Control Act (TSCA) .............................................
Chemicals (REACH) ........................................................................ Registration, Evaluation, Authorization of
Reduction of Hazardous Substances (RoHS) ..................................
Exploring the SAP Approach to Product Compliance .............................
Compliance for Products by TechniData (CfP) ..............................
SAP EH&S.............................................................................................
Part IV: Managing the Flow of Information .................
Chapter 13: Sustainability and Corporate Social Responsibility.
Discovering the Great Power and Responsibility of Big Companies .....
Getting the Lowdown on Sustainability ....................................................
Discovering Why Sustainability Is Good Business...................................
Managers recognize sustainability as a top priority .....................
Stakeholders exert pressure .............................................................
Sustainable businesses have better access to capital...................
Government regulations increasingly require it.............................
Sustainability helps you manage risk ..............................................
CSR protects your brand image........................................................
It helps you attract and keep the best employees .........................
CSR is ethical ......................................................................................
It helps business planning and innovation .....................................
CSR increases profits .........................................................................
Discovering the Possible Downside of CSR ..............................................
Managing Sustainability Performance .......................................................
The current reporting process is a mess ........................................
New tactics are required ...................................................................
Discovering Why an Automated Solution Is Needed ...............................
Sustainability reporting is a recurring problem .............................
Huge amounts of data are involved .................................................
Integration is a plus............................................................................
Automation creates supply chain transparency ............................
Automation means auditability ........................................................
Automation yields analytics and benchmarks ...............................
An IT solution speeds distribution of data .....................................
Chapter 14: IT GRC.
Getting a Handle on What IT GRC Is ..........................................................
Understanding IT Governance in Terms of Risk and Compliance .........
In terms of risk ....................................................................................
In terms of compliance ......................................................................
Keeping up with the pace of change ................................................
Securing Your Software Applications ........................................................
Taking basic application security measures...................................
Consolidating security solutions......................................................
Making friends with the IT department...........................................
Keeping the Kimono Closed: Data Privacy ...............................................
Protecting Key Corporate Assets: Intellectual Property.........................
Cinching Up the Kimono....................................................................
Leveraging the network .....................................................................
Other ways data can walk away .......................................................
Protecting IT assets............................................................................
Communication ..................................................................................
Chapter 15: Turning On the Lights with GRC and CPM.
Turning On the Lights with CPM ................................................................
Making the Case for CPM and GRC Integration ........................................
Understanding obstacles to integration..........................................
Instrumenting the enterprise............................................................
Collecting the payoff from CPM and GRC integration ...................
Supplier concentration ......................................................................
Loan processing..................................................................................
Seeing CPM and GRC Integration in Practice............................................
The intersection of actuals ...............................................................
Strategy, risk, and planning...............................................................
Governance and strategy ..................................................................
Discovering the Reusable Technology of GRC .........................................
Repository ...........................................................................................
Document management.....................................................................
Case management ..............................................................................
Workflow..............................................................................................
Process modeling ...............................................................................
Policy engine .......................................................................................
Rule engine ..........................................................................................
Controls ...............................................................................................
Reporting .............................................................................................
Standardized interfaces to components .........................................
Composite apps on the platform......................................................
Part V: The Part of Tens .............................................
Chapter 16: Top Ten GRC Strategies.
Evaluate Which of the Most Prevalent GRC Issues Apply to You ..........
Adopt Best Practices ...................................................................................
Implement Key GRC Strategies...................................................................
Set Yourself Up for Success ........................................................................
Watch Out for Danger Signs ........................................................................
Define GRC Roles and Responsibilities .....................................................
Shake Down the People Who Know ...........................................................
Move to Strategic Adoption of Automated Controls ...............................
Adopt Strategies for Cleaning Up Access Control ...................................
Getting Your GRC Project Going and Keeping It Going ...........................
Chapter 17: Ten Best Practices in Global Trade.
Automate or Else ..........................................................................................
Don’t Go to Pieces........................................................................................
Make Sure You Can Trust Your Partners ...................................................
Avoid Importing Delays ...............................................................................
Documenting Processes .......................................................................... Get On Board with the Government’s High-Tech
Know Who is Allowed at the Party ............................................................
Know Who You’re Shipping to ....................................................................
Get the Right Licenses .................................................................................
Take the Free Money....................................................................................
Leave a Paper Trail ......................................................................................
Chapter 18: Ten Groups of GRC Thought Leadership Resources.
GRC Resources .............................................................................................
Web sites .............................................................................................
Blogs.....................................................................................................
Online journals ...................................................................................
Risk Resources .............................................................................................
Web sites .............................................................................................
Blogs.....................................................................................................
Books ...................................................................................................
SOX Resources .............................................................................................
Web sites and forums.........................................................................
Books ...................................................................................................
Financial Compliance Resources ...............................................................
J-SOX ....................................................................................................
Basel II..................................................................................................
Foreign Corrupt Practices Act ..........................................................
Access Control and Process Control Resources ......................................
Web sites .............................................................................................
Articles.................................................................................................
Wikis.....................................................................................................
IT GRC Resources.........................................................................................
Blogs.....................................................................................................
Global Trade Resources ..............................................................................
Web sites .............................................................................................
Blogs.....................................................................................................
Employee Health and Safety Resources ....................................................
Web sites and online journals...........................................................
Blogs.....................................................................................................
Articles.................................................................................................
Going Green Resources ...............................................................................
Web sites .............................................................................................
Wikis.....................................................................................................
Articles.................................................................................................
Blogs.....................................................................................................
Books ...................................................................................................
Sustainability Resources .............................................................................
Web sites .............................................................................................
Articles.................................................................................................
Blogs and books .................................................................................
Glossary ...................................................................
Index ........................................................................