250 Human Resources Management for Public and Nonprofi t Organizations
Chapter Questions
- Identify the major SHRM issues an agency, department, or supervisor
faces in designing a performance management system. What recom-
mendation would you make for addressing them? - Can employees in all occupations be evaluated by 360 - degree feed-
back systems? What are some advantages and disadvantages of these
systems? - In small groups, each member should select an occupation and design
a performance management system for the position. Identify what
sources would be appropriate for performance feedback and the best
way to obtain the feedback.
Online Activities
- Visit the U.S. Department of Personnel Web site. What performance
management strategies are recommended that would be useful for
you to develop for your agency or department? How would you adapt
them to fi t your needs? - Search the Internet, and identify three companies that have developed
computerized employee performance evaluation systems. Compare
and contrast their products. What are the strengths and weaknesses of the
different products? What factors would you consider before purchasing
a computerized system for your agency?