_________________________ Investigative Occupations: Network and Computer Systems AdministratorsInvestigative–
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hardware or software requirements related to such
changes. Gather data pertaining to customer needs,
and use the information to identify, predict, inter-
pret, and evaluate system and network requirements.
Train people in computer system use. Coordinate
with vendors and with company personnel to facili-
tate purchases. Perform routine network startup and
shutdown procedures, and maintain control records.
Maintain logs related to network functions, as well as
maintenance and repair records.
GOE—Interest Area/Cluster: 11. I n for m at ion
Te c h n o l o g y. Work Group: 11.01. M a n a g er i a l Work
in Information Technology. Other Jobs in! is
Work Group: Computer and Information Systems
Managers.
Skills: Programming; Systems Analysis; Systems
Evaluation; Operation Monitoring; Quality Control
Analysis; Troubleshooting; Management of Person-
nel Resources; Operation and Control.
Education and Training Programs: Computer and
Information Sciences and Support Services, Other;
Computer and Information Sciences, General; Com-
puter and Information Systems Security; Computer
Systems Analysis/Analyst; Computer Systems Net-
working and Telecommunications; Information Sci-
ence/Studies; System Administration/Administrator;
System, Networking, and LAN/WAN Management/
Manager. Related Knowledge/Courses: Te l e c o m -
munications; Computers and Electronics; Clerical
Practices; Administration and Management; Engi-
neering and Technology.
Work Env ironment : Indoors; sitting; using hands
on objects, tools, or controls; repetitive motions.! e job openings listed here are shared with Computer
Security Specialists.
Install, confi gure, and support organizations’
local area networks (LANs), wide area networks
(WANs), and Internet systems or segments of net-
work systems. Maintain network hardware and
software. Monitor networks to ensure network
availability to all system users and perform nec-
essary maintenance to support network avail-
ability. May supervise other network support and
client server specialists and plan, coordinate, and
implement network security measures. Maintain
and administer computer networks and related com-
puting environments including computer hardware,
systems software, applications software, and all con-
fi gurations. Perform data backups and disaster recov-
ery operations. Diagnose, troubleshoot, and resolve
hardware, software, or other network and system
problems, and replace defective components when
necessary. Plan, coordinate, and implement net-
work security measures to protect data, software, and
hardware. Confi gure, monitor, and maintain e-mail
applications or virus protection software. Operate
master consoles to monitor the performance of com-
puter systems and networks, and to coordinate com-
puter network access and use. Load computer tapes
and disks, and install software and printer paper or
forms. Design, confi gure, and test computer hard-
ware, networking software, and operating system
software. Monitor network performance to deter-
mine whether adjustments need to be made and to
determine where changes will need to be made in the
future. Confer with network users about how to solve
existing system problems. Research new technol-
ogies by attending seminars, reading trade articles,
or taking classes, and implement or recommend the
implementation of new technologies. Analyze equip-
ment performance records to determine the need for
repair or replacement. Implement and provide tech-
nical support for voice services and equipment such
as private branch exchanges, voice mail systems, and
telecom systems. Maintain inventories of parts for
emergency repairs. Recommend changes to improve
systems and network confi gurations, and determine