According to Newstrom:
To replace the departed employees on a timely basis often in difficult, and
the direct and indirect costs to the organization of replacing workers are
expensive. The remaining employees may be demoralized from the loss of
valued co-workers, and both work and social patterns may be disrupted
until replacements are found. (2007, p. 210)
Mathis and Jackson (2004, p. 94) has identified three types of classification of turnover
process i.e. Involuntary and voluntary turnover, and functional and Dysfunctional
turnover.
2.8.1. Types of turnover............................................
- Involuntary and voluntary turnover: According to this type of categorization
involuntary turnover is the one when the organization terminates the employee services.
In such cases the causal factors could be organizational policies, work rules or
performance standards not met by the individual. In voluntary type of turnover the
employees leave the organization. Here the reasons for such turnover are different which
may include job dissatisfaction in terms of compensation, inappropriate work
environment, lack of career promotion opportunities, job insecurity or could be personal
or family reasons. - Functional and Dysfunctional turnover: Functional turnover is when the turnover
favors the organization it is normally such cases where the employees are low performers
or are disruptive for the coworkers. Dysfunctional turnover is the one when the
employees are competent and high performance and they leave specially, when the times
are crucial and the organization needs them. Such type of turnover is damaging specially
to the organization.