forgiving. Knowles fortifies this idea by saying that a climate which approves and
rewards the practice of new behaviors will be able to sustain positive behaviors and
introduce new behaviors (1974). This means that it is actually the patience and forgiving
attitude of the management that encourages the individuals in this respect.
Further adding, the manager should be supportive to the employees in order to
facilitate them in the processes of learning. According to Armstrong (1992) in the process
of changing management development where the organization move towards learning,
self development and continuous improvement culture, a managers role changes from
authoritarian to supportive(p. 173).
- Colleagues Support: An enabling environment can not only be created through
managers of an organization. Though managers are the formal driving force behind
molding the general behaviors within the organization, but require mutual cooperation
and trust among the employee. If the staff themselves does not believe in coordinating
and cooperating among them then this weakens the role of managers in the process.
Therefore, to create an enabling environment the all the staff should have a supportive
behavior towards their colleagues.
Considering, why would the staff do so when they are competing for the same
position for which their colleague is competing? Such a supportive attitude can not be
introduced through rules and regulation, instead it could be only created if the employees
are made to understand of their roles and link to other peoples’ roles. Highlighting the
fact that an undesirable performance by one can affect the performance of others, as they
are parts of an integrated whole, there a poor performance at one point will affect the
overall performance of the organization.
5. Mentoring and Guidance from Management: Providing mentoring and
coaching support by the management is one of the important characteristics of an
enabling environment. Guidance is given while they are working and during their work
they encounter any problem. This way the employee learn by doing it and at the same
time gain the understanding of possible problems that could be encountered during the