Academic Leadership: Fundamental Building Blocks122
Table 1: Personal Traits That Affect Listening Effectiveness (Pearce et al., 2003)
ObjectivityStaying neutral and not getting involved emotionally, enhances listening.
AgeListening increases with age, until you get very old.
Open MindednessHaving an open mind improves your ability to listen.
Level of self-centrednessOver-preoccupation with self image, knowledge or importance reduces effective listening.
Focus
Don't do multiple tasks when trying to listen.
IntelligenceA moderate relationship exists between intelligence and listening.
Level of anxiety and stressStress lowers our ability to listen.
Managerial rankManagers tend to listen better than subordinates.
Presence of problemsDiminishes hearing.
Gender
Women are generally considered better listeners; men prefer to listen to the general, women tothe details.
Activity
Think about:
Which of your personal traits predispose you to being an effective listener?Which predispose you to being a poor listener?What can you do about this?Write about this in your journal.