Nonpublic personal information is information about you that
we collect in connection with providing a financial product or service
to you. Nonpublic personal information does not include information
available from public sources, such as telephone directories or govern-
ment records.
An ‘‘affiliate’’ is a company we own or control; a company that
owns or controls us; or a company that is owned or controlled by the
same company that owns or controls us. Ownership does not mean
complete ownership, but means owning enough to have control.
A ‘‘nonaffiliated third party’’ is a company that is not an affiliate
of ours.THEBANK OFWHITTIER,N.A.PRIVACYPROMISE FORCUSUMERS
While information is the cornerstone of our ability to provide superior
service, our most important asset is our customers’ trust. Keeping cus-
tomer information secure, and using it only as our customers would
want us to, is a top priority for all of us at Bank of Whittier.
Our promise to our Customers:
We will safeguard, according to strict standards of security and
confidentiality, any information our customers share with us.
We will limit the collection and use of customer information to
the minimum required to deliver superior service to our customers,
which includes advising our customers about our products, services,
and other opportunities as well as administering our business.
We will permit only authorized employees who are trained in the
proper handling of customer information to have access to your infor-
mation. Employees who violate our Privacy Promise will be subject to
our normal disciplinary process.
We will not reveal customer information to any external organi-
zation unless we have previously informed the customer in disclosures
or agreements, have been authorized by the customer, or are required
by law or our regulators.
We will always maintain control over the confidentiality of our
customer information.
Whenever we hire a third party to provide support services, we
will require them to conform to our privacy standards and conduct
regular audits to ensure compliance.
For purposes of credit reporting, verification, and risk manage-
ment, we will exchange information about our customers with repu-
table reference sources and clearing-house services.
(continued)The Conventional Riba-Based Banking System 177