&Emergency Preparedness Plan and Procedure
&Disaster Recovery Plan
&Policy and Procedure for Privacy (Gramm-Leach-Bliley Act)
&Vendors’ Management Policy
4.Improve and enhance the security of the bank facilities, systems, and
operations.
&Equip the bank with the most up-to-date alarm and security systems.
&Run drills and emergency tests fordifferent scenarios, such as fire,
earthquake, loss of power, loss of computer connection to the
central computer processor, loss of server, and loss of Fed-Line
Connection.
&Continue to implement frequent risk-based outside audit programs
in all bank operations, loans, consumer compliance, BSA activities,
accounting and finance, and technology.
5.Continue to improve bank quality of services and operating efficiency.
&Assemble a strong team of RF bankers and instill a conservative, pro-
fessional, helpful, and friendly operating culture.
&Continue to hire highly educated, computer-literate, professionally
sound team members.
&Hire trainees from surrounding colleges to prepare candidates for fu-
ture employment at the bank and to fulfill the bank’s social responsi-
bility of training future generations.
&Train staff on systems and on high ethical, moral, and professional
standards.
&Streamline management by focusing on specific job functions and the
measurement of staff achievements against the board of directors’
approved budget, joint planning, goal setting, and comparing results
with budget.
6.Improve the computerization and automation of bank operations and
services.
&Start using a standard client and prospect management and commu-
nications maintenance system on all staff’s computers, to keep track
of customers, prospects, loan renewals, and reviews.
&Improve the quality of the bank’s computer network.
&Improve the quality of the hardware used by staff.
7.Increase bank deposit base.
&Continue to improve facilities to increase efficiency and attract
customers.
&Continue to improve service quality.
&Tap existing network of community members and friends to open
new accounts and to add new loans.Starting an RF Bank in the United States 299