The John Adair Handbook of Management and Leadership

Individual Tact sensitive in dealing with people

Compassion sympathetic awareness and help

Consistency people know where they stand

Humility

Honesty wins individual respect

Justice

Leaders need to exhibit the following attributes /qualities/

characteristics in exercising the functions:

1 Group influence: to generate a group willingness to achieve

a desired goal/objective

2 Command: to decide upon a course of action as

quickly as the situation demands and to

carry it through with a firmness and

strength of purpose

3 Coolness: to remain cool or unperturbed under

testing or trying conditions

4 Judgement: ability to arrange available resources and

information in a systematic and

commonsense way to produce effective

results

5 Application/

responsibility: to demonstrate sustained effort

combined with a degree of dependability

in order to complete a task or achieve an

objective

fair-dealing encourages

individuals

recognises qualities/abilities

and gives credit

128 The John Adair Handbook of Management and Leadership