McGregor drew on Maslow for much of Theory Y and put forward
the cluster of features as an unproven hypothesis and further
research was needed (Herzberg) to seek to prove it correct.
In terms of management in practice Theory Y does reveal that in
any individual within an organisation there are untapped resources
of goodwill, energy, creativity and intelligence.
Herzberg’s Motivation – hygiene theory
In Herzberg’s research (published in his 1959 book ‘The Motivation
to Work’), fourteen factors were identified to be the sources of
good or bad feelings:
1 Recognition
2 Achievement
3 Possibility of growth
4 Advancement
5 Salary
6 Interpersonal relations
7 Supervision – technical
8 Responsibility
9 Company policy and administration
10 Working conditions
11 Work itself
12 Factors in personal life
13 Status
14 Job security
160 The John Adair Handbook of Management and Leadership